Return and Cancellation Policy

Our Return and Exchange Policy offers you the option to return or exchange items purchased on our website within 7 days of the receipt. For payments made online by credit or debit card, same will be refunded on your card. For payments made in cash, same will be refunded to your bank account after taking the necessary details. In case of returns, we will return the amount you paid for the products. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However an exchange is subject to availability of the item in our stock.

 

The following rules and exceptions apply to this Policy:

  1. All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact and should not be broken or tampered with.
  2. Exchanges are allowed only if your address is serviceable for an Exchange by our logistics team.
  3. We reserve the right to initiate civil and/or criminal proceedings against you if you file an invalid and/or false claim or provide false, incomplete, or misleading information. If you, knowingly and with intent to injure, defraud or deceive, file a fraudulent complaint containing false, incomplete, or misleading information you may be guilty of a criminal offense and will be prosecuted to the fullest extent of the law.

Cancellation Policy

For Cancellation of orders after payment, please send us a message using our Contact Form.Requests received later than 24 hours after confirming the order cannot be accepted since we would have already shipped by then!

In drop down menu of refund, order, other, please also make an option for “Request for cancellation”

For any queries or requests regarding your orders or returns, you can call us at (011) 43760138 or write us at info@kcsshop.in

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