Skip to content
  • Collections
        • Pure Pashmina

        • Kani Weaves

        • Kalamkari

        • Ari Embroidery

        • Sozni Embroidery

        • Unstitched Suits

        • Men

        • Classic Shawls

        • Spring/Summer

        • Zari Shimmers

        • Luxurious Silks

        • Casual Scarves

        • Phirans & Kashmiri Wear

        • Jackets

        • Contemporary Fashion

        • Ikat Weaves

        • Silk Dupattas

        • Throw Blankets

        • Decorative Cushions

        • Reversible Shawls

        • Border Work Shawls

        • Casual Printed Stoles

        • Unisex Pieces

        • Hand Beaded Wraps

        • Jaamavar Handbags

  • Women
        • Causal Scarves

        • Luxury Stoles

        • Exclusive Shawls

        • Phirans & Kashmiri Wear

        • Unstiched Suits

  • Men
        • Exclusive Shawls

        • Luxury Stoles

  • Gift Ideas
        • Gifts for Her

        • Gifts for Him

        • Gifts to Elders

        • Gifts for the Home

        • Felicitation Shawls

        • Wedding Gifts

        • Corporate Gifting

        • Festive Gifting

  • More
        • About Us

        • FAQ

        • Contact Us

        • My KCS

        • Blogs

        • Return Order

        • Wholesale

Kcsshop
Home
Category
  • About Us
  • Contact Us
  • Blogs
  • Wholesale
  • Return Order
  • My KCS
  • FAQ
  • Instagram Facebook Youtube X Pinterest

Our Categories

FAQ template

Written By Ashish Pal

Posted on October 15, 2023
thumbnail-img

On this Page

Frequently Asked Questions

We’ve covered all the curated questions. Please feel free to email us ([email protected]) if you’ve got something else to be answered.

What is the authenticity of the material and compositions?

The original and actual material composition of each shawl, stole and other product can be found on the relevant product page. You will find this information in the Description as well as a Material section of the product page. All pieces are also dispatched with the original composition label as well.
We personally guarantee the purity and authenticity of all our fibers – pashmina, wool, silk,  etc.
Our brand has been awarded a Woolmark License and therefore woolen items carry Woolmark Certification and Woolmark logo on the label.

Is there a Sale/ Discount Code/ Promotion?

Unfortunately, we do not have discounts. Our business and pricing policy is extremely fair and simple. Our prices are not inflated which can thereafter be reduced at the end of the season. All prices are extremely honestly marked, so as to encourage customer loyalty for the exceptional quality and workmanship being offered.

I want to send a piece as a gift, can you help?

Of course! KCS shawls and stoles make for unique gift ideas!

On the Checkout page, you can tick the option of a Gift Order. All gift orders are packed in our beautiful gift boxes. You also have the option to to write a personal message for your recipient which is hand written on our postcards!

And of course, no bill or invoice will be sent with the gift order!

Please note gift boxes are not sent in COD orders or international orders.

How long would it take to receive my order?

We want to receive your order as soon as possible! All orders are dispatched on the same day as received i.e. between Mon-Sat, 10 am-5 pm.

  1. Delhi/ NCR – 1-2 days
  2. Metro Cities – 1-3 days
  3. Non-Metro – 3-5 days
  4. International – 5-7 days

Please note above timeline is for prepaid orders.
COD orders will be slower! Please allow 2 extra days from the above for COD orders.
No delivery takes places on Sundays.
Please note due to operational constraints, pin code serviceability, etc some limitations may apply for which full effort will be made to inform you in advance.

Do you ship internationally too?

Indeed we do! If you are living outside India you can conveniently confirm and pay in your local currency on our website.

Shipping Charges — Free Shipping for orders above Rs. 25,000. For orders below Rs 25,000, flat Rs 3,500 courier fee. Couriers are sent by Fedex/DHL/ UPS. Gift boxes are not sent in international courier. Please note all local duties and taxes are to be borne by the recipient. This is applicable for orders placed online only, not for orders placed in our stores.

What are the shipping charges?

We provide free shipping all over India for orders above Rs. 1000.  For orders below Rs. 1000, flat Rs 200 courier fee.

For international orders —
Free Shipping for orders above Rs. 25,000. For orders below Rs 25,000, flat Rs 3,500 courier fee. This is applicable for orders placed online only, not for orders placed in our stores.

Do you offer Cash on Delivery?

For orders upto Rs. 5000/- COD is possible. Please note all COD orders have to be verified – you must verify the order by clicking the confirmation link which is sent to you by SMS. This SMS is sent to you after you have placed the order on the website. Please write to us in case you do not receive the SMS. Please note gift boxes are not sent in COD orders.

What is the return policy?

We offer hassle-free returns! You can return your order within 7 days of receipt. We request you to initiate returns for unused pieces only. Your money will be refunded in the original form of payment, except COD orders which will be returned via bank transfer! Please note this does not apply to international orders. Our detailed return policy can be found here.

How do I take care of my Pashmina or Wool Shawl?

For washing of your valuable pieces please wash through a professional dry cleaner or hand wash in cold water. For storage, please keep the piece wrapped in a muslin cloth or a plastic polybag. You can read more here.

Are wool shawls warm? And will they be itchy?

KCS Wool Shawls are made with fine counts of wool to ensure softness and warmth. Wool is a fantastic natural fiber with amazing insulation properties which will definitely keep you warm in cold temperatures. The warmth is felt 10-15 minutes after use and not instantly.

Freshly made wool shawls may show an itchy sensation in the beginning. The microfibers rise on constant touch and use and these unique fibers become more hairy and hence more soft after a short time. Indeed a rare product which continues to evolve better with time rather than the other way around in these fast fashion times!

I am buying on behalf of my company/ organization, can I get a GST tax invoice?

Yes! After placing your order please let us know your GST number by email and we will generate a GST tax invoice through which you can claim
input credit.

What does "KCS" stand for?

The name of our Founder, Khub Chand Sawhney!

Can I cancel an order I placed by mistake?

Please write to us or call us immediately if you have placed an order by mistake. An order which is not dispatched can certainly by stopped and if payment is made, refunded to you without any hassle!

Would there be a difference in the colors of the items shown vs when received?

There will always be a slight difference between the colors shown on your desktop or mobile screen as compared to what you receive in person. We try to photograph our items in a way to represent the true colors of the piece. We do not do any color editing or enhancement on our photos which changes the colors. Lighting conditions at your home vs where we shoot, screen resolutions and brightness settings of desktop or mobile systems are a reason for this slight difference on what we see on screen vs what we receive.

I live in Delhi/ NCR and want super urgent/ same day delivery, can you help?

We are here to help! For same day deliveries in Delhi/ NCR get in touch with us on WhatsApp – +91-9810201838. We will try our best (no guarantees) to have your order delivered as per your request. Extra charges for express delivery may apply.

Visiting Janpath Store through a Taxi or a Guide?

Certain tour companies, tourist guides, taxi drivers or rickshaw drivers in Central Delhi tourists area prefer to work on commission incentives, a business activity we are not part of, as part of our fair pricing policy. They may discourage you to visit, say that the store is closed or does not exist. In case you have any trouble visiting us you can easily reach via Google Maps, see how to visit over here or contact us on any of the numbers below

011-43760138

+91-9810201838

Ashish Pal

Ashish Pal

Editor

Prev :
Prev: Stores Cards
Next :
Next: Our Heritage template

Featured on KCS

Logo Khub Chand Sawhney’s (KCS) Kashmir Shawl Emporium, was established in 1950. Over the years we have gained the reputation of being the premier retailer of Kashmiri garments and handicrafts in India. Besides shawls, stoles, and scarves we are also known for our collections in Kashmiri sarees, jackets, suits and bed linen. Estd. 1950 Payments
Quick Links
  • About us
  • Contact us
  • Blogs
  • Wholesale
HELP
  • FAQ
  • Refund & Cancellation
  • Shipping Policy
  • Privacy Policy
  • Terms & Conditions
Registered Office
  • Khub Chand Sawhneys
    94, M.M, Janpath Road, New Delhi-110001
    Mobile/WhatsApp :- +919810201838
Contact us
  • [email protected]
Social Links

Popular Searches

Collections :

  • Pure Pashmina
  • Ari Embroidery
  • Border Work Shawls
  • Casual Printed Stoles
  • Classic Paisleys
  • Classic Shawls
  • Cozy Living Room Accessories
  • Contemporary Fashion
  • Double Side Aksi Embroidery
  • Haldi Ceremony Wear
  • Hand Beaded Wraps
  • Ikat Weaves
  • Jackets
  • Jaamavar Handbags
  • Kani Weaves
  • Kalamkari
  • Limited Edition Winter Shawls
  • Luxuries Under 5000
  • Luxurious Silks
  • Original Pashmina Shawl
  • Phirans
  • Ponchos
  • Raj Durbar Baraat Shawls
  • Reversible Shawls
  • Shawls for Milni
  • Sozi Embroidery
  • Spring / Summer
  • Shawls for Wedding Milni
  • Sangeet Party Reccos
  • Sozni Embroidery
  • Silk Dupattas
  • Travel-Friendly Lightweight Stoles
  • Unisex Pieces
  • Wedding Day Elegance
  • Winter Shawl for Office Wear
  • Zari Shimmers

Pure Pashmina :

  • Original Pashmina Shawl

Kalamkari :

  • Pashmina Kalamkari Shawl

Gift Ideas :

  • Birthday Present For Grandfather
  • Corporate Gifting
  • Festive Gifting
  • Felicitation Shawls
  • Gifts for Her
  • Gifts for Him
  • Gifts to Elders
  • Gifts for the Home
  • Luxury Shawls for NRI Winter Gifting
  • Mother's Day Gift Ideas
  • Personalized Home Decor Gifts
  • Wedding Gifts

Home :

  • Throw Blankets
  • Decorative Cushions

Men :

  • Exclusive Shawls
  • Heritage Wool Shawls for Men
  • Men's Pashmina Shawls
  • Luxury Stoles

Women :

  • Casual Scarves
  • Dressing Gown
  • Exclusive Shawls
  • Luxury Stoles
  • Luxury Winter Shawls for Women
  • Pashmina Shawl for Women
  • Phirans & Kashmiri Wear
  • Unstitched Suits
  • Stoles for Women

Casual Scarves :

  • Silk Scarf For Women

Luxury Stoles :

  • Stoles For Women

Copyright © 2025, Inc. All rights reserved.

Refund and Cancellation
Return

We offer hassle free returns! You can return your order within 7 days of receipt. We request you to initiate returns for unused pieces only. Your money will be refunded in the original form of payment, except COD orders which will be returned via bank transfer!

All items to be returned must be unused and in their original condition with all original tags and packaging intact and should not be broken or tampered with.

Please note this does not apply to international orders. Due to difficulties in generating returns pickups, reverse duties and taxes on import international orders cannot be returned.

Cancellation

Please write to us or call us immediately if you have placed an order by mistake. An order which is not dispatched can certainly by stopped and if payment is made, refunded to you without any hassle!

Please note this does not apply to international orders. International orders once shipped cannot be stopped or cancelled.

View All
Select your currency
INR Indian rupee
USD United States (US) dollar
CAD Canadian dollar
EUR Euro
AUD Australian dollar
GBP Pound sterling
JPY Japanese yen
AED United Arab Emirates dirham
NOK Norwegian krone
NZD New Zealand dollar
BDT Bangladeshi taka
Image

It's added to your Wishlist!

You can find your Wishlist in your My Account space and modify it

Item removed from wishlist!

View Wishlist

Your cart

Aqua Blue Paisley Wool Hand Bead Wrap
Aqua Blue Paisley Wool Hand Bead Wrap
Only 1 Left In Stock

1 x kr242 kr242

Paisley Jaal Merino Hand Bead Wrap - Mojave Beige
Paisley Jaal Merino Hand Bead Wrap - Mojave Beige

1 x kr242 kr242

Poshkar Ari Wool Hand Emb Phiran - Navy, Multi
Poshkar Ari Wool Hand Emb Phiran - Navy, Multi
Only 1 Left In Stock

1 x kr2,016 kr2,016

Handloom Woven Pure Pashmina Mens Kani Shawl - Cream, Multi
Handloom Woven Pure Pashmina Mens Kani Shawl - Cream, Multi
Only 1 Left In Stock

1 x kr40,320 kr40,320

Petit Paisley Classic Mens Wool Stole -Squash Grey
Petit Paisley Classic Mens Wool Stole -Squash Grey
Only 1 Left In Stock

1 x kr202 kr202

Sand Beige Hand Beaded Paisley Cushion [Set of 2]
Sand Beige Hand Beaded Paisley Cushion [Set of 2]

1 x kr192 kr192

Ari Wool Floral Cape - Crimson Beige
Ari Wool Floral Cape - Crimson Beige
Only 1 Left In Stock

1 x kr1,183 kr1,183

Paisley Weave Kani Wool Shawl - Warm Apricot
Paisley Weave Kani Wool Shawl - Warm Apricot

1 x kr282 kr282

Haseen Paisley Border Kani Weave Shawl - Marmalade Orange
Haseen Paisley Border Kani Weave Shawl - Marmalade Orange

1 x kr457 kr457

Almond Paisley Hand Bead Wrap - Golden Oak
Almond Paisley Hand Bead Wrap - Golden Oak
Only 1 Left In Stock

1 x kr242 kr242

Darbār Daur Kani Wool Shawl - Heritage Black
Darbār Daur Kani Wool Shawl - Heritage Black

1 x kr457 kr457

Pure Wool Paisley Border Mens Shawl Lohi - India Green
Pure Wool Paisley Border Mens Shawl Lohi - India Green

1 x kr215 kr215

Ambi Buteh Ari Wool Phiran - Canary Yellow
Ambi Buteh Ari Wool Phiran - Canary Yellow
Only 1 Left In Stock

1 x kr1,512 kr1,512

Black & Red Hand Embroidery Wool Phiran
Black & Red Hand Embroidery Wool Phiran

1 x kr477 kr477

Zarmina Paisley Kani Jama Shawl - Almond Beige
Zarmina Paisley Kani Jama Shawl - Almond Beige
Only 1 Left In Stock

1 x kr423 kr423

Baraat Jama Kalamkari Shawl - Multi
Baraat Jama Kalamkari Shawl - Multi

1 x kr874 kr874

Ari Embroidery Pure Wool Dressing Gown – Walnut Brown
Ari Embroidery Pure Wool Dressing Gown – Walnut Brown
Only 1 Left In Stock

1 x kr1,263 kr1,263

Bada Badaam Handloom Pashmina Sozni Shawl - Toosh, Multi
Bada Badaam Handloom Pashmina Sozni Shawl - Toosh, Multi
Only 1 Left In Stock

1 x kr47,040 kr47,040

Floral Weaves Lux Silk Suit Fabric Set - Mathura Multi
Floral Weaves Lux Silk Suit Fabric Set - Mathura Multi
Only 1 Left In Stock

1 x kr1,028 kr1,028

Navy & Cobalt Merino Wool Double Face Throw Blanket
Navy & Cobalt Merino Wool Double Face Throw Blanket

1 x kr467 kr467

Merino Wool Reversible Blanket - Petrol & Ash Grey
Merino Wool Reversible Blanket - Petrol & Ash Grey
Only 1 Left In Stock

1 x kr467 kr467

Moonlight Zari Wool Dorukha Shawl - Emerald Gold
Moonlight Zari Wool Dorukha Shawl - Emerald Gold
Only 1 Left In Stock

1 x kr296 kr296

Baraat Border Mulberry Silk Stole -Ivory, Navy
Baraat Border Mulberry Silk Stole -Ivory, Navy

1 x kr349 kr349

Tundra Beats Merino Wool Scarf - Zoo Beige
Tundra Beats Merino Wool Scarf - Zoo Beige

1 x kr162 kr162

Metallic Ikat Weave Dorukha Wool Shawl - Gold, Camel
Metallic Ikat Weave Dorukha Wool Shawl - Gold, Camel

1 x kr457 kr457

Paisley Leaf Kani Wool Zari Shawl - Tonal Black
Paisley Leaf Kani Wool Zari Shawl - Tonal Black
Only 1 Left In Stock

1 x kr511 kr511

Aztec Wool Ruana Cape - Rust, Multi
Aztec Wool Ruana Cape - Rust, Multi

1 x kr349 kr349

Ambi Jama Wool Hand Embroidery Stole - Cobalt
Ambi Jama Wool Hand Embroidery Stole - Cobalt
Only 1 Left In Stock

1 x kr269 kr269

Serenade Blooms Silk Blend Square Scarf - Rouge Red
Serenade Blooms Silk Blend Square Scarf - Rouge Red
Only 1 Left In Stock

1 x kr186 kr186

Dhaaj Dor Kani Wool Shawl - Blanc
Dhaaj Dor Kani Wool Shawl - Blanc
Only 1 Left In Stock

1 x kr470 kr470

Peacock Weave Merino Wool Throw
Peacock Weave Merino Wool Throw

1 x kr498 kr498

Phool Palla Chanderi Unstitched Suit - Turquoise
Phool Palla Chanderi Unstitched Suit - Turquoise

1 x kr743 kr743

Chauras Phooldar Ari Wool Phiran - Khaki Brown
Chauras Phooldar Ari Wool Phiran - Khaki Brown
Only 1 Left In Stock

1 x kr941 kr941

Echoine SuperFine Wool Men's Shawl – Blush, Pink
Echoine SuperFine Wool Men's Shawl – Blush, Pink

1 x kr806 kr806

Monochrome Paisley Hand Embroidery Ari Wool Jacket [46]
Monochrome Paisley Hand Embroidery Ari Wool Jacket [46]
Only 1 Left In Stock

1 x kr2,136 kr2,136

Leo Weave Scarf - Mirzapur Multi
Leo Weave Scarf - Mirzapur Multi
Only 1 Left In Stock

1 x kr177 kr177

Gul Jama Kani Weave Shawl -Saffron Yellow
Gul Jama Kani Weave Shawl -Saffron Yellow

1 x kr336 kr336

Splash Print Wool Modal Stole - Silver, Multi
Splash Print Wool Modal Stole - Silver, Multi
Only 1 Left In Stock

1 x kr189 kr189

Powder Blue Peackock Weave Wool Oversized Shawl Blanket
Powder Blue Peackock Weave Wool Oversized Shawl Blanket

1 x kr498 kr498

Floral Weavelet Cotton Stole - Pea Green
Floral Weavelet Cotton Stole - Pea Green
Only 1 Left In Stock

1 x kr111 kr111

Blooming Weaves Merino Wool Wrap - Crimson
Blooming Weaves Merino Wool Wrap - Crimson
Only 1 Left In Stock

1 x kr242 kr242

Enigma Patchwork Mulberry Silk Stole - Multi
Enigma Patchwork Mulberry Silk Stole - Multi

1 x kr349 kr349

Badh Palla Pashmina Doshala - Beige
Badh Palla Pashmina Doshala - Beige
Only 1 Left In Stock

1 x kr18,278 kr18,278

Ares SuperFine Wool Shawl - Amber Beige
Ares SuperFine Wool Shawl - Amber Beige
Only 1 Left In Stock

1 x kr511 kr511

Scarlet Red Hand Embroidery Silk Jacket
Scarlet Red Hand Embroidery Silk Jacket
Only 1 Left In Stock

1 x kr1,210 kr1,210

Madras Check Pure Wool Mens Shawl - White, Sand
Madras Check Pure Wool Mens Shawl - White, Sand

1 x kr444 kr444

Pure Wool Ari Embroidery Palledaar Shawl – Kesari, Black
Pure Wool Ari Embroidery Palledaar Shawl – Kesari, Black
Only 1 Left In Stock

1 x kr833 kr833

Mens Classic Pure Wool Stole - Cerulean Blue
Mens Classic Pure Wool Stole - Cerulean Blue
Only 1 Left In Stock

1 x kr202 kr202

Jashn-e-Doshaala - Kani Weave Mens Shawl - Ivory, Multi
Jashn-e-Doshaala - Kani Weave Mens Shawl - Ivory, Multi

1 x kr941 kr941

Baraati Palla Unstitched Suit Set - Jamuni Purple
Baraati Palla Unstitched Suit Set - Jamuni Purple

1 x kr882 kr882

Lashkar Jaal Kani Wool Shawl - Toosh, Beige
Lashkar Jaal Kani Wool Shawl - Toosh, Beige
Only 1 Left In Stock

1 x kr672 kr672

Mumtaaz Paisley Cushion, Vintage Red [Set of 2]
Mumtaaz Paisley Cushion, Vintage Red [Set of 2]
Only 1 Left In Stock

1 x kr180 kr180

Shimmering Serpents Stole - Rust Charcoal
Shimmering Serpents Stole - Rust Charcoal
Only 1 Left In Stock

1 x kr227 kr227

Max 250 Characters

You Might Love

ImageMetallic Ikat Weave Dorukha Wool Shawl – Gold, PicanteImageMetallic Ikat Weave Dorukha Wool Shawl – Gold, PicanteImageMetallic Ikat Weave Dorukha Wool Shawl – Gold, PicanteImageMetallic Ikat Weave Dorukha Wool Shawl – Gold, PicanteImageMetallic Ikat Weave Dorukha Wool Shawl – Gold, Picante
Add to cart

Metallic Ikat Weave Dorukha Wool Shawl – Gold, Picante

kr470
product

Metallic Ikat Weave Dorukha Wool Shawl - Gold, Picante

470.4kr

Add to cart
ImageAlmond Paisley Merino Wool Hand Beaded Wrap – BlueImageAlmond Paisley Merino Wool Hand Beaded Wrap – BlueImageAlmond Paisley Merino Wool Hand Beaded Wrap – BlueImageAlmond Paisley Merino Wool Hand Beaded Wrap – BlueImageAlmond Paisley Merino Wool Hand Beaded Wrap – Blue
Add to cart

Almond Paisley Merino Wool Hand Beaded Wrap – Blue

kr242
product

Almond Paisley Merino Wool Hand Beaded Wrap - Blue

241.92kr

Add to cart
ImageMor Palla Kani Unstitched Suit – Petrol BlueImageMor Palla Kani Unstitched Suit – Petrol BlueImageMor Palla Kani Unstitched Suit – Petrol BlueImageMor Palla Kani Unstitched Suit – Petrol Blue
Add to cart

Mor Palla Kani Unstitched Suit – Petrol Blue

kr743
product

Mor Palla Kani Unstitched Suit - Petrol Blue

743.4kr

Add to cart
ImageSand Beige Hand Beaded Paisley Cushion [Set of 2]ImageSand Beige Hand Beaded Paisley Cushion [Set of 2]ImageSand Beige Hand Beaded Paisley Cushion [Set of 2]
Add to cart

Sand Beige Hand Beaded Paisley Cushion [Set of 2]

kr192
product

Sand Beige Hand Beaded Paisley Cushion [Set of 2]

192kr

Add to cart

Cart totals

Subtotal kr134,056
Total kr134,056
Proceed to checkout
Checkout Add More Item